Glossary S-Z

Sales & Marketing Plan - a digital document that details the actions necessary to achieve one or more marketing objectives and can be used for a product, service, brand or product line.

Scoping - the early planning process to determine the requirements of the client and define project parameters around building the customised software application.

Securities Exchange Commission (SEC) - A government agency responsible for the supervision and regulation of the securities industry.

SEQUEL Server (SQL) - Structured Query Language – a database access language that provides an interface to relational database systems and has become an industry standard.

“Single Version of the Truth” - a phrase used to describe an integrated software solution that provides one account of the performance of an organisation, rather than multiple differing reports dependant upon which decentralised system is being utilised.

Software - coded commands or rules that dictate what tasks the computer should perform.

Spreadsheet - an interactive program that enables users to input and manipulate information (often financial data) in a rectangular on-screen grid.

Staff Level - amount of employees and current wage rates in a business at any one time.

Statutory Report - a legislative annual statement that details the full year’s business activities and financial.

Strategic Planning - a systematic method to long-term plan for the future of an organisation based on current results and overall business objectives.

Streamline - to make a process, activity, system or structure more efficient.

Telecommunications - any transmission or reception of information through using wire, radio, optical or other electromagnetic channels.

User Interface (UI) - the components of a computer software system that allow the user to directly interact with and control the program by using a mouse, keyboard or touch controls and screen display.

Variable Cost (VC) - an expense that changes as the level of output of a good or service increases or decreases.

“What if” Scenario - a snap shot of an organisation that demonstrates the potential effects of changing circumstances under different assumptions.